Frequently Asked Questions

FAQS

What's your warranty?

Your satisfaction is extremely important to us and all of our work is backed by a lifetime guarantee. If anything causes you concern, please give us a call and we will make it right.



Do you pay deductibles?

We can help.



Do you charge for estimates?

No, all estimates are free.



Can you communicate with my insurance company to work out the details?

After you make the insurance claim they will provide you with a claim number, once we have the claim number we can handle it from there. We keep you updated on the status of repairs.



Do preferred shops do the best work?

Preferred shops means they are affiliated with the insurance companies, we are affiliated to you and report to YOU first.



How long is the average process?

Usually 1-2 weeks depending on the extent of damage to the vehicle.



What if I need a rental car?

You will be provided with a rental car at the shop through your insurance company or we may share the expense with you depending on the situation.